Privacy Policy
How we collect, use, and protect your information
Last updated: February 2026. This policy describes how ThinQShop ("we", "us", "our") handles your personal data when you use our website and services.
1. Information We Collect
We may collect information you provide directly (e.g. name, email, phone, address, payment and identity details when you register, shop, use logistics, transfers, or procurement). We also collect technical and usage data such as IP address, device type, browser, and how you use our site and services, including via cookies and similar technologies.
2. How We Use Your Information
We use your information to provide, operate, and improve our services; process orders and payments; facilitate logistics and transfers; communicate with you (e.g. order updates, support, marketing where you have agreed); prevent fraud and comply with legal obligations; and for analytics and security.
3. Sharing of Information
We may share your information with service providers (e.g. payment processors, carriers, cloud hosting) who assist in delivering our services, subject to confidentiality and data protection commitments. We may also share data where required by law, to protect our rights or safety, or with your consent.
4. Data Retention & Security
We retain your data for as long as needed to provide our services, comply with law, and resolve disputes. We implement technical and organisational measures to protect your data against unauthorised access, loss, or misuse; however, no system is completely secure.
5. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing and to data portability. You may also withdraw consent where we rely on it. To exercise these rights or ask questions, contact us via Contact Support. You may also have the right to lodge a complaint with a supervisory authority.
6. Cookies & Similar Technologies
We use cookies and similar technologies for authentication, preferences, analytics, and security. You can manage cookie settings in your browser; some features may not work fully if you disable certain cookies.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and indicate the last updated date. Continued use of our services after changes constitutes acceptance of the updated policy where permitted by law.
8. Contact Us
For privacy-related questions or requests, please use our Contact Support page.